We want you to be delighted with anything you receive from us. You may return any Churchmouse purchase in its original condition for a full refund. Please note that clearance (Sale Bin) items cannot be returned. Postage is your responsibility unless it was our error. Our open return policy is a good reason to hang on to your receipt. There is no time limit on returned items.
We’ll refund to the method of payment used to purchase the item. Please note that banking regulations prohibit us from refunding to a different credit card or with cash.
Send all returns to:
Churchmouse Yarns & Teas
6810 Northeast State Highway 104
Kingston, WA 98346
Please include your receipt or packing slip. If you no longer have it, please include a way for us to know who shipped the merchandise back to us:
- your email address
- your phone number
- your shipping address
Once we receive your return, it can take up to 7 business days for us to process. You will receive an email confirmation of your refund once it is processed. If you have any questions, do not hesitate to reach out to us at orders@churchmouseyarns.com.